NOT ALL BUSINESS PHONE SYSTEMS ARE THE SAME

For small and medium-sized businesses to get ahead – and stay ahead – in today’s highly demanding business environment requires outstanding customer service and communication.  An effective business telephone system can be the difference between being number one and being outnumbered.
But deciding on a new system isn’t all that simple.The myriad choices of products and special deals can confuse and intimidate even the most experienced user.Phone systems aren’t all identical, and it’s essential to understand all the different technologies, functionality and features of the different systems to ensure the one you choose is best-suited to your business needs.
The following tips may help you make an informed decision.
Use trusted brands
Buy cheap, buy twice.There’s a lot of truth in that old saying - even when it comes to new technology.  It’s recommended that customers purchase established brands such as LG Nortel phones to ensure comprehensive guarantees, service, technical assistance and equipment availability.  Obscure brands are obscure for good reasons.
Match the system’s functionality with your business objectives
Businesses need powerful communication systems to boost productivity, efficiency and customer service.The system must have features that meet your business needs - but it is imperative that the system is easy to operate. 
For example, if you are considering Voice Over Internet Protocol (VoIP) in the future, ensure the system has the ability to integrate the new technology with traditional PABX technology.
Select a system that can expand as your business grows
The LG Nortel range is one brand which offers communication solutions for all sized businesses.It is important to choose a phone system that can easily expand when your business grows.
Make comparisons
Make sure you’re comparing apples with apples.  Do your homework when comparing systems, and ensure that there are no hidden costs.For example, some systems will have features such as VoIP and voicemail included as standard, whilst other systems will add extra costs for these.
Purchase options
Spend some time considering the various purchasing options.Suppliers are generally happy to discuss a variety of financing structures ie. renting, leasing, buying outright or bundling.Each option has its upsides and downsides, so it’s worth looking closely at all the variables.Be on the look-out for any hidden costs such as installation fees etc.
Need help ?
A good phone system will have built-in verbal tutorials which are easy to access and easy to follow. 
Want a solution, not just a system ?
Look for a supplier which provides not only a phone system but a business solution that delivers long-term value. 
Give some thought to the features that your company requires now - and that it will require in the future (such as voicemail, VoIP, caller identity, usage monitoring, conference calls, live call recording etc) - and make a list of the required features.This checklist can then be used to rank the features of the various systems.
Communication systems such as those from LG Nortel phones will go a long way in enabling businesses of all sizes to meet their communication objectives, including voice, data and mobile technologies.

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