The good and the bad about 0800 numbers
0800 numbers are well known in the UK as costing nothing for the inbound caller. The cost of the call is incurred by the receiver.
So in what cases would a company use this type of number if it is costing them money? The main reasons are primarily because more people contact them and so more sales come in for the company.
The numbers have helped thousands of successful businesses and new start-up companies to build consumer trust and loyalty.
The fact that your number is freephone will build a level of consumer trust and customer loyalty from the fact that the number is freephone.
So what are there disadvantages of 0800 numbers?
The calls themselves are not free if people are calling in from mobile phones with the increase in mobile phone usage this affects a large proportion of people in the british public.
Soon there will be more calls from mobiles than landlines and that presents a problem for the apparently free 0800 number as this does not apply to the mobile phone.
Mobile calls to 0800 numbers can cost around 25P per minute.
Alarmingly, seven out of ten mobile customers using 0800 numbers from their mobile have no idea how much they are actually being charged for the calls.
This kind of setup is particularly lucrative for the telecoms compaines.
The 0800 number should ideally be made to be free for callers in from mobile phones and there are a number of organisations working towards this.
0800 numbers are non-geographic and so not associated with any particular location. This gives nationwide targetting of customers throughout the UK.
Proper business phone numbers make it easy to transfer calls from phone to phone and 08 numbers fill this position.
Tags: 08 numbers, 0800 numbers, phones
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